💰 Refund Policy

Last Updated: October 31, 2026

1. General Policy

FollowPeek Lite follows the refund policies of Google Play Store and Apple App Store. Refunds are managed by these platforms.

2. Google Play Store (Android)

Refund Windows:

• First Purchase: Refund can be requested within 48 hours
• Subscription: Refund available until the end of the first billing period

How to Request a Refund:

1. Open Google Play Store
2. Open Menu → "Account" → "Payments and subscriptions"
3. Find the relevant product
4. Select "Request refund"
5. Choose reason and submit

3. Apple App Store (iOS)

Refund Windows:

• All Purchases: Within 14 days
• Subscription: Up to 2 days after period ends

How to Request a Refund:

1. Open App Store app
2. Tap profile icon
3. Select "Purchases"
4. Find FollowPeek Lite
5. Select "Request refund"

4. Special Refund Cases

We may provide direct refunds in these situations:

• Service unavailable due to technical issues
• Duplicate charges
• Service not provided at all

For direct refunds: Email [email protected] with:

• Your account email address
• Transaction ID or receipt
• Detailed explanation

5. After Refund Approval

Once refund is approved:

• Pro features are immediately disabled
• Remaining Coins are deleted
• Refund to your bank may take 3-5 business days

6. If Refund Request is Denied

If denied:

• You'll learn the reason
• You can appeal to Google Play/Apple
• Contact [email protected]

7. Unauthorized Transactions

If unauthorized charges appear on your account:

1. Immediately log out on all devices
2. Change your password
3. Report to Google Play/Apple Store
4. Contact [email protected]

8. Complaints

For complaints about refund policy:

📧 Email: [email protected]
🌐 Website: https://followpeek.net

9. Legal Rights

You retain all legal rights provided by local laws. This policy does not limit your legal rights.

This policy complies with Google Play Store and Apple App Store terms. Legal review is recommended.